Support
Looking for what we commit to regarding the passcodes we hold, including if the service were to shut down? It's on the passcode commitment page.
I want to remove the block
It's planned, documented and free. Open the app, Profile tab, The lock section, and request the passcode. It is given back to you twenty four hours later. You can cancel the request at any time without losing anything. The DNS filter can be turned off in Settings, General, VPN, DNS & Device Management, DNS.
I deleted the app and the block is still there
That's normal: the Screen Time passcode is set in iOS, not in the app. Reinstall NoFapp, sign in again with the same Apple Account, and your pending request is waiting for you, with the same deadline.
I lost access to my Apple Account
Write to us. We have no way to find your passcode without your account, but we can walk you through resetting the device.
The filter doesn't block a site
Filtering relies on a family DNS resolver and on Apple's filter. Tell us about the site.
The monk doesn't answer
Check that you accepted your messages being sent (Profile, Privacy) and that you are connected to the internet. The number of replies per day is limited.
Cancel the subscription
In iOS Settings, your name, Subscriptions. Canceling the subscription doesn't remove the block and never deprives you of your passcode.
You're not doing well
Call your local emergency number, or a crisis line: 988 in the United States, 116 123 (Samaritans) in the United Kingdom and Ireland, or find one near you at findahelpline.com. In France, the 3114, free, day and night.